Returns & Exchanges
RETURNS & EXCHANGES
Here at Àvoir Eyewear we are committed to our customers satisfaction. Purchasing from us is risk free and easy.
If you receive any sunnies from us that are faulty in any way please return them to us for an exchange or a full refund.
EXCHANGES: We accept exchanges on merchandise that is unused, unworn and returned to us within 14 days for equal or lesser value.
RETURNS: Refunds will be issued if a product is defective or damaged and if an exchange is undesired. Please return products within 14 days of purchase.
EXCHANGE & RETURN PROCESS:
Step 1: Print and fill out our returns contact form.
Step 2: Securely pack your item(s) in their original packaging including our returns form (filled out)
Step 3: SHIP TO;
Step 4: Once we receive your item(s) please allow 24 hours for us to inspect and process your return. We will send you an email confirming your exchange or refund along with any relevant information you may require.
Step 5: We will happily cover the cost of shipping if your item(s) are deemed to be faulty, and/or an exchange is deemed viable.